If you buy an expensive piece of equipment from a supplier, part of the cost of the product is to support the cost of a warranty. Your warranty is with the dealer that you purchased the product from and not with the manufacturer.

If a company goes out of business, your warranty goes with them. That means if your product needs repair, you would have to take it to another dealer who would need to charge you for that repair.

We as a company are always more than happy to show our accounts for the last three years. This should give you peace of mind that we will always be here during the warranty period of your product.

Usually our service goes way beyond what is required. For example, we would not be required to pick up your chair, scooter etc free of charge under the terms of the warranty, however, we usually will do this. Many companies will require that you bring the product back to them at your expense.

We employ a service engineer. Many mobility companies do not. This facility means that we are better placed to deal with servicing and repairs. 

Unlike some mobility dealers who only wish to sell large items, we stock hundreds of smaller items right down to the rubber ferrule for the end of the walking stick. We also stock a full range of incontinence products which we can give expert advice on. 

Also we are very well staffed, generally at least 5 members of staff are on hand to help deal with customers to reduce waiting time.